With a logistic chain that stretches from Alaska to Canada, we can ship anywhere in Canada and the United States. You can contact one of our product consultant for any further details.
We have the largest inventory of structural hardware for mass timber projects in our warehouse in Vancouver, Canada, for short lead times. Delivery time though depends on where you are and how large your order is since large pallets only ship by ground. Good news though,
Keep in mind that the Covid-19 situation might change temporarily these general rules.
Shipping costs are based on weights, dimensions, distances and whether your order is air freight or ground freight. We include shipping in every quote and can provide estimates for both rush and ground shipping.
When we’ll provide you your quote, all duties, and taxes for shipping to the US we be included. Therefore, no payment will be asked of you by the shipping company at delivery.
You can email product consultant team or you can call them right away using the following phone number; 1-866-899-4090.
Keep in mind that the earlier you involve us in your project process, the better is for both sides. Also, the more details we get [type of hardware needed & quantity, delivery date, shipping address….], the smoother the supply will be.
Our database of resources is an excellent start to get familiar with all our product lines. However, our product consultant team and technical team of engineers are always reachable, and will be happy to provide the support you are looking for.
Following the same procedure than or the pricing, oders are taken by our of product consultant team that you can email or call right away using the following phone number; 1-866-899-4090.
First-time purchases must be paid for by credit card. We accept MasterCard and VISA. A down payment may be required for larger orders and orders that require additional hardware beyond our current in-stock inventory.
Our products have ICC and CCMC code approvals, which means when you order from us, the products you receive are reliable, high quality and have followed a strict quality control procedure. As we have no control over how our products are handled and where they are stored once it leaves our facilities, we cannot accept returns.
Our database of resources is an excellent start to get familiar with all our product lines. However, our product consultant team and technical team of engineers are always reachable, and will be happy to provide the support you are looking for.
In chrome, your download should open a new tab automatically after filling out the download form but if it doesn’t or you are using another browser please read the helpful download instructions here.
You can learn more on how to install ASSY structural self-tapping screws in our latest blog post on the subject.
You can learn more on how to install ASSY structural self-tapping screws in our latest blog post on the subject.
Yes, we do! You can access all our installation instructions documents and videos here.
Our fasteners are CCMC (Canadian Construction Materials Centre) and ICC (International Code Council) approved. You can access all our code approval documentation here and on each individual product pages.
Design guides, white papers, installation instructions, technical blogs and more, available for Canada and the USA. You’ll find them all in our database of resources. I would also suggest you subscribe to our Newsletter to no miss any news regarding our products, resources and projects!
We offer monthly Technical Learning Sessions. If you’d like to join one, reach out to us here and we’ll arrange a date for you!
We collaborate with various universities across the USA and Canada to develop new solutions for the mass timber construction industry. If you’d like to collaborate with us and have a great idea, feel free to send us your request here.
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